Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how jomgtb77 ("Company", "we", "us", "our"), the operator of the online gaming platform accessible atjomgtb77.cam ("Platform"), collects, processes, stores, and protects the personal data of registered users and visitors ("Player", "User", "you"). This Policy applies to all data processing activities carried out in connection with your use of the Platform, including account registration, deposits, withdrawals, gameplay, and communications with our support team.

By accessing or using jomgtb77, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must cease use of the Platform.

2 Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information that identifies, or can be used to identify, a natural person, either directly or indirectly. Examples include full name, NRIC number, email address, phone number, IP address, and device identifier.
• "Processing" means any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction.
• "Data Controller" means jomgtb77, which determines the purposes and means by which personal data is processed.
• "Data Processor" means a third party that processes personal data on behalf of jomgtb77, such as payment service providers and KYC verification services.
• "Consent" means a freely given, specific, informed, and unambiguous indication of the data subject's agreement to the processing of their personal data.
• "KYC" means Know Your Customer — the identity verification process conducted to comply with anti-money laundering and fraud prevention requirements.
• "Cookie" means a small text file stored on a user's device by a web browser, used to retain session state, preferences, or analytics data.

3 Data We Collect

jomgtb77 collects the following categories of personal data from Players:

Data Category	Examples	Purpose
Identity Data	Full legal name, date of birth, gender, nationality, NRIC / passport number	Account registration, KYC verification, age verification
Contact Data	Email address, mobile phone number, residential address	Account communication, support withdrawal processing
Financial Data	Bank account details, e-wallet account identifiers (Touch 'n Go, Boost, GrabPay, DuitNow), transaction history	Deposit processing, withdrawal disbursement, AML compliance
Technical Data	IP address, device type, browser type, operating system, session data	Platform security, fraud detection, service optimisation
Usage Data	Pages visited, games played, bet history, session duration, feature interactions	Platform analytics, responsible gambling monitoring, personalisation
Communications Data	Live chat transcripts, support emails, WhatsApp message content	Customer support, dispute resolution, quality assurance
KYC Documentation	NRIC photographs, proof of address documents, selfies for identity matching	Regulatory compliance, fraud prevention, withdrawal authorisation

4 How We Collect Data

4.1 Direct Collection

We collect personal data directly from you when you register an account on jomgtb77, complete the KYC verification process, make a deposit or withdrawal, contact our customer support team via Live Chat, WhatsApp, or email, or otherwise interact with Platform features that require personal information.

4.2 Automated Collection

When you access and use jomgtb77, we automatically collect certain technical and usage data through server logs, cookies, and similar tracking technologies. This includes your IP address, device identifiers, browser configuration, and detailed session activity including pages visited and features used. This automated collection is primarily for security monitoring, fraud detection, and platform performance analysis.

4.3 Third-Party Sources

In certain circumstances, jomgtb77 may receive personal data from third-party sources, including: identity verification and KYC service providers who assist in confirming the identity of Players; payment processing partners, including Malaysian payment networks such as FPX, DuitNow, and e-wallet operators, who provide transaction confirmation data; and fraud screening services that cross-reference account information against known fraud databases.

5 How We Use Your Data

jomgtb77 processes your personal data for the following specific purposes:

• Account Management: Creating, maintaining, and securing your jomgtb77 account, including password resets and account recovery.
• Payment Processing: Processing deposits and withdrawals via your chosen Malaysian payment method (e.g., Maybank2u, CIMB Clicks, Touch 'n Go eWallet, DuitNow, FPX) and maintaining accurate transaction records.
• KYC & Regulatory Compliance: Verifying your identity and age in compliance with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) obligations.
• Customer Support: Responding to enquiries, resolving disputes, and providing assistance via Live Chat, WhatsApp, and email support channels.
• Platform Security: Detecting, preventing, and investigating fraud, account compromise, collusion, and other prohibited activities on jomgtb77.
• Responsible Gambling: Monitoring player activity to identify potential signs of problem gambling and applying responsible gambling interventions such as deposit limits or account restrictions where appropriate.
• Service Improvement: Analysing usage patterns and feedback to improve Platform features, game selection, and the overall player experience.
• Marketing Communications: Sending you promotional offers, bonus notifications, and news about jomgtb77 where you have provided consent to receive such communications. You may opt out of marketing communications at any time.
• Legal Obligations: Retaining records and providing information to competent authorities where required by applicable law or regulatory request.

6 Legal Basis for Processing

jomgtb77 processes personal data under the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and jomgtb77, including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements, including KYC, AML, and record-keeping obligations.
• Legitimate Interests: Processing carried out for the legitimate interests of jomgtb77 or third parties, where such interests are not overridden by your fundamental rights — including fraud prevention, platform security, and service analytics.
• Consent: Processing based on your express consent, including the sending of marketing communications and optional personalisation features. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

7 Data Sharing & Disclosure

7.1 Third-Party Service Providers

jomgtb77 shares personal data with carefully selected third-party service providers who process data on our behalf and under our instruction. These include payment processors (e.g., FPX network operators, e-wallet providers), identity verification and KYC service providers, cloud infrastructure and hosting providers, fraud detection and cybersecurity service providers, and customer relationship management (CRM) platform providers. All third-party processors are contractually bound to process your data only for the purposes specified by jomgtb77 and to maintain appropriate security standards.

7.2 Regulatory Authorities

jomgtb77 may disclose personal data to relevant regulatory authorities, law enforcement agencies, or government bodies where required by law, court order, or regulatory directive. We may also disclose data to prevent imminent harm to persons or property, or to defend jomgtb77's legal rights in the event of a dispute.

7.3 No Sale of Personal Data

jomgtb77 does not sell, rent, trade, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any sharing of personal data is strictly limited to the service delivery and compliance purposes described in this Policy.

8 Data Retention

jomgtb77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. In practice, this means:

• Active Accounts: Personal data is retained for the full duration of the account relationship plus a minimum period of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Transaction Records: Financial transaction data is retained for a minimum of seven (7) years to comply with applicable financial record-keeping regulations.
• KYC Documentation: Identity verification documents are retained for the period required by applicable AML regulations, typically five (5) to seven (7) years post-account closure.
• Support Communications: Customer support records, including Live Chat transcripts and email correspondence, are retained for a period of three (3) years from the date of the communication.
• Marketing Data: Data processed on the basis of consent for marketing communications is retained until consent is withdrawn or for a period of two (2) years from last engagement, whichever is earlier.

At the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

9 Data Security

jomgtb77 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jomgtb77servers.
• Encryption of sensitive data at rest on our server infrastructure.
• Multi-factor authentication options for Player accounts.
• Intrusion detection and prevention systems (IDS/IPS) monitoring network activity in real time.
• Regular penetration testing and security audits conducted by independent cybersecurity specialists.
• Strict internal access controls ensuring that only authorised personnel with a genuine need-to-know basis can access personal data.
• Regular staff training on data protection, security awareness, and phishing prevention.

While jomgtb77 applies rigorous security measures, no system is entirely immune to security incidents. In the event of a data breach that poses a risk to your rights and interests, jomgtb77 will notify affected Players without undue delay in accordance with applicable notification obligations.

10 Cookies & Tracking Technologies

10.1 What Are Cookies

Cookies are small text files placed on your device by a web browser when you visit a website. jomgtb77 uses cookies and similar technologies (including local storage and session tokens) to operate and improve the Platform.

10.2 How jomgtb77 Uses Cookies

• Essential Cookies: Required for the Platform to function correctly — including session management, login authentication, and security tokens. These cannot be disabled without affecting Platform functionality.
• Analytics Cookies: Used to collect anonymised usage data about how Players navigate and use jomgtb77, allowing us to identify popular features and areas for improvement.
• Security Cookies: Used to detect fraudulent activity, bot traffic, and account compromise attempts.

10.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Note that disabling essential cookies will affect your ability to log in and use core Platform features. Most browsers provide options to view, delete, and block cookies through the browser's privacy or settings menu.

11 Your Rights

Subject to applicable data protection laws and certain legal exceptions, you have the following rights in respect of your personal data held by jomgtb77:

• Right of Access: You have the right to request a copy of the personal data that jomgtb77 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data be corrected without undue delay.
• Right to Erasure ("Right to be Forgotten"): In certain circumstances, you may request the deletion of your personal data — for example, where the data is no longer necessary for the purpose which it was collected. This right is subject to our legal retention obligations.
• Right to Data Portability: You may request that jomgtb77 provide your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
• Right to Restrict Processing: In certain circumstances, you may request that jomgtb77 restrict the processing of your personal data while a dispute or request is being resolved.
• Right to Object: You have the right to object to processing of your personal data where it is based on jomgtb77's legitimate interests, or to withdraw consent at any time where processing is consent-based.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.

To exercise any of the above rights, please contact our Data Protection team via the channels listed in Section 15 of this Policy. We will acknowledge receipt of your request within five (5) working days and aim to fulfil it within thirty (30) days. In complex cases, this period may be extended by a further sixty (60) days, with notice provided to you.

12 Children & Minors

jomgtb77 is strictly an adult gaming platform. Persons under the age of 21 are prohibited from registering an account or using the Platform in any capacity. jomgtb77 does not knowingly collect, use, or retain personal data belonging to individuals under the age of 21.

Parents and guardians who believe their child may have accessed jomgtb77 or provided personal data to the Platform are asked to contact our support team immediately at [email protected] so that appropriate steps can be taken.

13 International Data Transfers

In the course of providing the Platform to Malaysian players, personal data may be transferred to and processed in countries outside of Malaysia by our third-party service providers (such as cloud infrastructure providers and KYC service partners). Where such international transfers occur, jomgtb77 ensures that appropriate safeguards are in place to protect your personal data, including the use of standard contractual clauses, data processing agreements, and where applicable, adequacy decisions.

Personal data is not transferred to jurisdictions that do not provide an adequate level of data protection without the implementation of appropriate safeguards. If you require further information about the specific safeguards applied to international data transfers, please contact using the details in Section 15.

14 Policy Amendments

jomgtb77 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered Players via email notification and/or a prominent notice on the Platform at least fourteen (14) days prior to the changes taking effect, except where changes are required urgently for legal or regulatory compliance purposes.

The date at the top of this Policy reflects when it was last revised. Your continued use of jomgtb77 following the effective date of any amendment constitutes your acknowledgment of and agreement to the revised Policy. If you do not agree to a material change, you should cease using the Platform and request account closure before the change takes effect.

15 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jomgtb77, please contact our Data Protection team through the following channels:

• Email (Data Requests): [email protected] — please include "Privacy Request" in the subject line
• Live Chat: Available24/7 via the Platform — ask to speak with the Data Protection team
• WhatsApp Support: Available 24/7 — contact details accessible after login
• Languages: Privacy requests can be submitted in English, Bahasa Melayu, or Mandarin

We aim to acknowledge all privacy-related correspondence within five (5) working days and resolve requests within thirty (30) days. For general questions about jomgtb77, our FAQ page may have the information you need. For questions about account terms and conditions, please refer to our Terms & Conditions page.